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Covid 19 Corona Virus

Our Beach Street Store in Herne Bay has reopened, 9am-5pm Tuesday 26th May 2020. This Is the ONLY Branch We Will Have Open, for essential products. Two persons only per group, none under 16. The shop will be laid out in a one way system, so please do follow the arrows, adhere to a 2mt rule, if you are in a group, stay together.

If you or any of your household are suffering from any of the symptoms of the virus, please do not visit the store, stay at home.

Fitting of flooring will recommence 12th June, with existing customers being given priority slots. Those customers will soon be receiving telephone calls to book in

Our current criteria for fitting are: Room must be completely clear of furniture and old flooring, adequate ventilation.

The only staff to be working are branch staff only, flooring installation and delivery staff will not be working. 

UK Goverment policy announced 20:30 23rd March 2020, all of our other stores will be closed until futher notice from midnight 23rd March 2020

We will continue to follow government recommendations to ensure we are doing what we can to help slow the spread of the virus. Due to this we CANNOT visit you to install or deliver products, as this would risk the spread of covid 19
If you were due to have a a delivery or installation of a product, you should have been contacted by telephone or mail. If this has not happened, please email stating your receipt number and the branch at which the order was placed.

If you have any unanswered questions, issues or concerns please contact us via email. For existing orders please state your receipt number and the branch which you placed the order.

However as we are not at work, the emails may not be answered as promptly as we would normally answer them.

As soon as we are allowed to reopen safely and fully for business we will slowly recommence deliveries and installation.

Due to the fact that we will have three weeks worth of deliveries and installations to carry out, the order in which the work will be done is the order that was booked from 23/3/2020, or thereabouts.

The continued wellbeing of our customers, colleagues and suppliers remains our highest priority. We appreciate your support and understanding during these unusual times.
Updated 2nd June 2020.

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